Shipping policy

Shipping Policy

GiGi Delight (operated by GG Distributions LLC) ships every order from our warehouse in Hialeah Gardens, Florida.

Where we ship

We ship within the United States only, to 46 states and Washington, D.C. We currently don't ship to Alaska, Hawaii, Maine, Wyoming, Puerto Rico, other U.S. territories, or APO/FPO/DPO addresses. International shipping isn't available.

Processing time

Orders placed Monday through Friday before 5:00 PM Eastern Time ship within 1 business day. Orders placed after 5:00 PM, on weekends, or on U.S. holidays ship the next business day.

Shipping method and delivery time

All orders ship with USPS Ground Advantage. USPS estimates delivery in 2 to 5 business days after the package ships. Delivery estimates come from the carrier and aren't guaranteed.

Shipping cost

Shipping is calculated at checkout based on your package weight and delivery address. You'll see the exact cost before you pay.

Tracking

Once your order ships, you'll get an email with your USPS tracking number.

Lost, late or damaged packages

If your package arrives damaged or doesn't arrive, contact us within 7 days of the expected delivery date with your order number and photos of any damage. We'll work with you and the carrier to fix it.

Wrong address

Please double-check your shipping address at checkout. We aren't responsible for packages sent to an address entered incorrectly.

Contact us

Questions about your order? Email us at hello@gigidelight.net.